WARRANTY POLICY

FITTR HART comes with a 12-month manufacturer's limited warranty. The 12 months' limited warranty is a voluntary manufacturer's warranty.

It provides rights separate to rights provided by consumer law, including but not limited to those relating to non-conforming goods.

Under this warranty, you will be able to direct your claims to Fittr if a defect arises during the warranty period.

Fittr at its sole discretion will:

  1. Repair the product at no charge using new parts or parts that are equivalent to new in performance and reliability, or
  2. Exchange the product with a product of equivalent functionality formed from new and or previously used parts that are equivalent to new in performance and reliability or with your consent, a product that is at least functionally equivalent to the product it replaces, or
  3. Refund the original purchase price.

    Exclusion: However this warranty excludes normal depletion of consumable parts such as batteries unless failure has occurred due to a defect in materials or workmanship and damage resulting from abuse, accident, modifications, unauthorised repairs or other causes that are not defects in materials and workmanship.

    To claim Warranty, please write an email to support@fittr.care.
    After requesting a Warranty Claim, place the product securely in its original packaging, and wait for the item to be picked up.


    *For International customers, the time taken for repair/exchange will vary owing to factors like mode of shipping etc. The customers will be kept informed by our Support Team regarding the same.